{"id":1509,"date":"2026-11-05T19:45:46","date_gmt":"2026-11-05T19:45:46","guid":{"rendered":""},"modified":"2026-11-05T19:49:13","modified_gmt":"2026-11-05T19:49:13","slug":"warranty-and-replacement","status":"publish","type":"page","link":"https:\/\/awfinbd.com\/bn\/warranty-and-replacement\/","title":{"rendered":"Warranty &#038; Replacement Policy"},"content":{"rendered":"<div class=\"awfin-policy-container\" style=\"max-width: 920px; margin: 0 auto; padding: 20px 20px 60px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; color: #1e293b; line-height: 1.8;\">\n<div class=\"awfin-policy-header\" style=\"border-bottom: 2px solid #e2e8f0; padding-bottom: 24px; margin-bottom: 32px;\">\n        <span style=\"display: inline-block; background: #e8ede4; color: #3a472d; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; padding: 5px 14px; border-radius: 20px; margin-bottom: 12px;\">Quality Assured<\/span><\/p>\n<h1 style=\"font-size: 32px; font-weight: 800; color: #0f172a; margin: 0 0 10px 0; letter-spacing: -0.02em;\">Warranty &#038; Replacement Policy<\/h1>\n<p style=\"font-size: 15px; color: #64748b; margin: 0 0 8px 0;\">Our commitment to authentic premium materials, fabric longevity, and replacements.<\/p>\n<div style=\"font-size: 13px; color: #94a3b8; display: flex; gap: 16px; align-items: center; margin-top: 10px;\">\n            <span>&#128197; Effective: <strong>November 2026<\/strong><\/span><br \/>\n            <span>\u2022<\/span><br \/>\n            <span>&#128737;\ufe0f Official Policy of <strong>AWFIN Lifestyle<\/strong><\/span>\n        <\/div>\n<\/p><\/div>\n<div class=\"awfin-policy-body\" style=\"font-size: 15.5px; color: #334155;\">\n<div style=\"background: #f1f5f9; border-left: 4px solid #3a472d; padding: 16px 20px; border-radius: 0 8px 8px 0; margin-bottom: 28px;\">\n    <strong style=\"color: #0f172a;\">Premium Standard:<\/strong> Every AWFIN garment is engineered using 220 GSM heavyweight compact combed cotton, 4-layer Lycra rib collars, and reactive color-lock dyeing. We stand behind the quality of every piece.\n<\/div>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">1. What Our Quality Warranty Covers<\/h2>\n<ul style=\"margin: 10px 0 16px 24px;\">\n<li><strong>Stitching &#038; Seam Integrity:<\/strong> Defective seams, unraveling threads, or missed stitches identified within 7 days of delivery.<\/li>\n<li><strong>Fabric Flaws:<\/strong> Holes, weave defects, fabric tears, or stains present upon arrival.<\/li>\n<li><strong>Color Fastness:<\/strong> Severe abnormal color bleeding or fading on the first gentle cold wash when following garment care instructions.<\/li>\n<li><strong>Incorrect Dispatch:<\/strong> Size or color variations differing from your confirmed order invoice.<\/li>\n<\/ul>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">2. Free Replacement Process<\/h2>\n<p>If your received garment exhibits any verified manufacturing flaw, AWFIN provides a <strong>100% free replacement<\/strong>:<\/p>\n<ol style=\"margin: 10px 0 16px 24px;\">\n<li>Photograph or record a short video clip showing the defect.<\/li>\n<li>Message our hotline at <strong>+880 1353-313332<\/strong> on WhatsApp.<\/li>\n<li>Our team will dispatch a fresh replacement piece immediately via courier, with return pickup arranged simultaneously.<\/li>\n<\/ol>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">3. Exclusions from Warranty<\/h2>\n<p>The warranty does not cover damage resulting from improper home care (such as boiling water washes, harsh bleaching, hot tumble drying, or sharp object contact), accidental burns, or normal wear and tear after extended usage.<\/p>\n<\/p><\/div>\n<div class=\"awfin-policy-support\" style=\"margin-top: 48px; background: #f8fafc; border: 1.5px solid #e2e8f0; border-radius: 14px; padding: 28px 32px; display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 20px;\">\n<div>\n<h3 style=\"font-size: 18px; font-weight: 700; color: #0f172a; margin: 0 0 6px 0;\">Have Questions Regarding This Policy?<\/h3>\n<p style=\"font-size: 14px; color: #64748b; margin: 0;\">Our customer care team is available 7 days a week (9:00 AM \u2013 10:00 PM) to help you.<\/p>\n<\/p><\/div>\n<div style=\"display: flex; gap: 12px; flex-wrap: wrap;\">\n            <a href=\"https:\/\/wa.me\/8801353313332\" target=\"_blank\" style=\"display: inline-flex; align-items: center; gap: 8px; background: #25d366; color: #ffffff; text-decoration: none; padding: 11px 22px; border-radius: 8px; font-size: 14px; font-weight: 700; box-shadow: 0 2px 8px rgba(37,211,102,0.25);\" rel=\"noopener\"><br \/>\n                &#128172; WhatsApp Support<br \/>\n            <\/a><br \/>\n            <a href=\"tel:+8801353313332\" style=\"display: inline-flex; align-items: center; gap: 8px; background: #3a472d; color: #ffffff; text-decoration: none; padding: 11px 22px; border-radius: 8px; font-size: 14px; font-weight: 700;\"><br \/>\n                &#128222; Call: +880 1353-313332<br \/>\n            <\/a>\n        <\/div>\n<\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Quality Assured Warranty &#038; Replacement Policy Our commitment to authentic premium materials, fabric longevity, and replacements. &#128197; Effective: November 2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1509","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/awfinbd.com\/bn\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Quality Assured Warranty &#038; Replacement Policy Our commitment to authentic premium materials, fabric longevity, and replacements. &#128197; Effective: November 2026","_links":{"self":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages\/1509","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/comments?post=1509"}],"version-history":[{"count":0,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages\/1509\/revisions"}],"wp:attachment":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/media?parent=1509"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}