{"id":1507,"date":"2026-11-05T19:45:46","date_gmt":"2026-11-05T19:45:46","guid":{"rendered":""},"modified":"2026-11-05T19:49:13","modified_gmt":"2026-11-05T19:49:13","slug":"cancellation-policy","status":"publish","type":"page","link":"https:\/\/awfinbd.com\/bn\/cancellation-policy\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"<div class=\"awfin-policy-container\" style=\"max-width: 920px; margin: 0 auto; padding: 20px 20px 60px; font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Helvetica, Arial, sans-serif; color: #1e293b; line-height: 1.8;\">\n<div class=\"awfin-policy-header\" style=\"border-bottom: 2px solid #e2e8f0; padding-bottom: 24px; margin-bottom: 32px;\">\n        <span style=\"display: inline-block; background: #e8ede4; color: #3a472d; font-size: 12px; font-weight: 700; text-transform: uppercase; letter-spacing: 0.08em; padding: 5px 14px; border-radius: 20px; margin-bottom: 12px;\">Order Management<\/span><\/p>\n<h1 style=\"font-size: 32px; font-weight: 800; color: #0f172a; margin: 0 0 10px 0; letter-spacing: -0.02em;\">Cancellation Policy<\/h1>\n<p style=\"font-size: 15px; color: #64748b; margin: 0 0 8px 0;\">Guidelines on how and when an order can be modified or cancelled.<\/p>\n<div style=\"font-size: 13px; color: #94a3b8; display: flex; gap: 16px; align-items: center; margin-top: 10px;\">\n            <span>&#128197; Effective: <strong>November 2026<\/strong><\/span><br \/>\n            <span>\u2022<\/span><br \/>\n            <span>&#128737;\ufe0f Official Policy of <strong>AWFIN Lifestyle<\/strong><\/span>\n        <\/div>\n<\/p><\/div>\n<div class=\"awfin-policy-body\" style=\"font-size: 15.5px; color: #334155;\">\n<div style=\"background: #f1f5f9; border-left: 4px solid #3a472d; padding: 16px 20px; border-radius: 0 8px 8px 0; margin-bottom: 28px;\">\n    <strong style=\"color: #0f172a;\">Quick Summary:<\/strong> You can cancel any order free of charge before it is dispatched from our fulfillment center. No cancellation fees will ever apply.\n<\/div>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">1. Cancellation Before Dispatch<\/h2>\n<p>If you wish to cancel or modify your order (such as changing size, color, or shipping address), please notify us as quickly as possible. You can cancel by:<\/p>\n<ul style=\"margin: 10px 0 16px 24px;\">\n<li>Sending a WhatsApp message to <strong>+880 1353-313332<\/strong> with your Order ID.<\/li>\n<li>Calling our hotline at <strong>+880 1353-313332<\/strong>.<\/li>\n<\/ul>\n<p>If the parcel has not yet been handed over to the courier, the cancellation will be processed immediately with zero charges.<\/p>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">2. Cancellation After Dispatch<\/h2>\n<p>Once a package has been dispatched and handed over to the courier partner, an automated tracking number is generated and the order cannot be cancelled mid-transit. In such cases, you may reject the parcel upon arrival at your doorstep, subject to our return policies.<\/p>\n<h2 style=\"font-size: 20px; font-weight: 700; color: #0f172a; margin: 28px 0 12px 0;\">3. Cancellation by AWFIN<\/h2>\n<p>We reserve the right to cancel any order in rare circumstances, including but not limited to:<\/p>\n<ul style=\"margin: 10px 0 16px 24px;\">\n<li>Unreachable contact phone number after multiple attempts to confirm delivery details.<\/li>\n<li>Inaccurate or incomplete shipping address.<\/li>\n<li>Sudden stock unavailability or unexpected quality control rejection during pre-pack inspection.<\/li>\n<li>Suspicious or fraudulent transaction attempts.<\/li>\n<\/ul>\n<p>If an order is cancelled by AWFIN, our customer support team will notify you immediately, and any advance payment made will be refunded in full within 24 to 48 hours.<\/p>\n<\/p><\/div>\n<div class=\"awfin-policy-support\" style=\"margin-top: 48px; background: #f8fafc; border: 1.5px solid #e2e8f0; border-radius: 14px; padding: 28px 32px; display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 20px;\">\n<div>\n<h3 style=\"font-size: 18px; font-weight: 700; color: #0f172a; margin: 0 0 6px 0;\">Have Questions Regarding This Policy?<\/h3>\n<p style=\"font-size: 14px; color: #64748b; margin: 0;\">Our customer care team is available 7 days a week (9:00 AM \u2013 10:00 PM) to help you.<\/p>\n<\/p><\/div>\n<div style=\"display: flex; gap: 12px; flex-wrap: wrap;\">\n            <a href=\"https:\/\/wa.me\/8801353313332\" target=\"_blank\" style=\"display: inline-flex; align-items: center; gap: 8px; background: #25d366; color: #ffffff; text-decoration: none; padding: 11px 22px; border-radius: 8px; font-size: 14px; font-weight: 700; box-shadow: 0 2px 8px rgba(37,211,102,0.25);\" rel=\"noopener\"><br \/>\n                &#128172; WhatsApp Support<br \/>\n            <\/a><br \/>\n            <a href=\"tel:+8801353313332\" style=\"display: inline-flex; align-items: center; gap: 8px; background: #3a472d; color: #ffffff; text-decoration: none; padding: 11px 22px; border-radius: 8px; font-size: 14px; font-weight: 700;\"><br \/>\n                &#128222; Call: +880 1353-313332<br \/>\n            <\/a>\n        <\/div>\n<\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Order Management Cancellation Policy Guidelines on how and when an order can be modified or cancelled. &#128197; Effective: November 2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-1507","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/awfinbd.com\/bn\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"Order Management Cancellation Policy Guidelines on how and when an order can be modified or cancelled. &#128197; Effective: November 2026","_links":{"self":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages\/1507","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/comments?post=1507"}],"version-history":[{"count":0,"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/pages\/1507\/revisions"}],"wp:attachment":[{"href":"https:\/\/awfinbd.com\/bn\/wp-json\/wp\/v2\/media?parent=1507"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}